Comments on: Customer service and pride http://d-kriptik.com/blog/2005/09/23/customer-service-and-pride/ Bridging the technology gap between techies and everyone else. Mon, 29 Mar 2010 23:39:43 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: D-kriptik Blog » Blog Archive » Brief comment on Sony rootkit news http://d-kriptik.com/blog/2005/09/23/customer-service-and-pride/comment-page-1/#comment-23 D-kriptik Blog » Blog Archive » Brief comment on Sony rootkit news Tue, 06 Dec 2005 06:29:14 +0000 http://d-kriptik.com/blog/?p=16#comment-23 [...] Treat your customers like dirt, and they go elsewhere. In its desire to protect itself from its customers, Sony forgot that part. Perhaps a review of this post and this post is in order. [...] [...] Treat your customers like dirt, and they go elsewhere. In its desire to protect itself from its customers, Sony forgot that part. Perhaps a review of this post and this post is in order. [...]

]]> By: D-kriptik Blog » Blog Archive » Customer service and pride follow-up http://d-kriptik.com/blog/2005/09/23/customer-service-and-pride/comment-page-1/#comment-10 D-kriptik Blog » Blog Archive » Customer service and pride follow-up Mon, 17 Oct 2005 17:58:45 +0000 http://d-kriptik.com/blog/?p=16#comment-10 [...] We received an email that had the following paragraph in it, which was in response to the “Customer service and pride” post a couple of weeks ago. Note: The company name was redacted by me, as the following paragraph was contained in a personal message and not an official statement from the company. I agree with the comments you made regarding customer service. That type of outlook made the difference at xxxxxxxx. Fortunately the philosophy you describe was shared by many people at the company. [...] [...] We received an email that had the following paragraph in it, which was in response to the “Customer service and pride” post a couple of weeks ago. Note: The company name was redacted by me, as the following paragraph was contained in a personal message and not an official statement from the company. I agree with the comments you made regarding customer service. That type of outlook made the difference at xxxxxxxx. Fortunately the philosophy you describe was shared by many people at the company. [...]

]]> By: D-kriptik Blog » Blog Archive » Customer service and LIRR http://d-kriptik.com/blog/2005/09/23/customer-service-and-pride/comment-page-1/#comment-8 D-kriptik Blog » Blog Archive » Customer service and LIRR Mon, 10 Oct 2005 16:22:57 +0000 http://d-kriptik.com/blog/?p=16#comment-8 [...] We always take notice of great service, as it fits with our core values and so serves as a good example for the D-kriptik team (and hopefully others as well). These stories are always relayed within our community, but we used to say this was off-topic for the blog. We now feel that was a naive view and ignored our non-technical values, so these types of posts will become a norm on this blog. [...] [...] We always take notice of great service, as it fits with our core values and so serves as a good example for the D-kriptik team (and hopefully others as well). These stories are always relayed within our community, but we used to say this was off-topic for the blog. We now feel that was a naive view and ignored our non-technical values, so these types of posts will become a norm on this blog. [...]

]]> By: D-Kriptik Support (Andrew Donofrio) http://d-kriptik.com/blog/2005/09/23/customer-service-and-pride/comment-page-1/#comment-6 D-Kriptik Support (Andrew Donofrio) Fri, 30 Sep 2005 01:14:03 +0000 http://d-kriptik.com/blog/?p=16#comment-6 Thanks for stopping by, Joe. We got up and running about a month ago, and I have been keeping busy ever since. Most tasks have been from a system and security administration perspective, and it has been fun teaching people about things like firewalls, VPNs, and even some crypto tools. The Windows platform has been a staple, but I have been able to use *BSD Unix in server environments, especially OpenBSD, which always makes me happy. Overall, I like bringing technology to people, and I think we really make a difference for our clients. Good stuff. Thanks for stopping by, Joe.

We got up and running about a month ago, and I have been keeping busy ever since. Most tasks have been from a system and security administration perspective, and it has been fun teaching people about things like firewalls, VPNs, and even some crypto tools. The Windows platform has been a staple, but I have been able to use *BSD Unix in server environments, especially OpenBSD, which always makes me happy.

Overall, I like bringing technology to people, and I think we really make a difference for our clients. Good stuff.

]]> By: Joe Boone http://d-kriptik.com/blog/2005/09/23/customer-service-and-pride/comment-page-1/#comment-5 Joe Boone Wed, 28 Sep 2005 15:41:51 +0000 http://d-kriptik.com/blog/?p=16#comment-5 Glad to see your business up and running and I wish you the greatest success. -Joe Glad to see your business up and running and I wish you the greatest success.

-Joe

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